Privacy
How enquiry details are handled
Information collected
The form asks for a name, phone, optional email, Brisbane suburb or postcode, electrical service and a description of the issue.
Purpose
The information is used to understand the requested electrical service and respond to the enquiry. Do not submit identity documents, licence documents, bills, access codes or other unnecessary sensitive information.
Online submissions
A submission is reported as successful only after the server-side delivery provider accepts it. If online delivery is unavailable, the form keeps your details on screen and directs you to the published phone number instead.
Providers and retention
Online enquiry emails are transmitted through Resend to the nominated Ellis Services recipient. Resend processes the message content and delivery metadata needed to send and diagnose the email. No CRM or photo-upload service is currently connected. Email retention and deletion requests are handled through the published contact channel.
Photos
Photo upload is not enabled. Do not open electrical equipment or create an unsafe condition to take a photograph.